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Orders may be placed via telephone or fax. Customer Care representatives are happy to assist you between 9:00 AM and 5:00 PM EST, Monday - Friday.

Choose from one of the following contact methods:

877-411-7009 or 610-253-7009

Fax: 610-253-1476


Cool Jaw®
P.O. Box 3092
Palmer, PA 18043


Customer Service

The Cool Jaw® system is a unique product.. Our knowledgeable Customer Care Department is happy to listen, answer your questions, and provide you with superior customer service and the finest quality healing aids. It is our desire that your relationship with Cool Jaw® is long and satisfying; it is our number one priority. Give us a call. We are ready to assist both Professional and Patient regarding hands free cold therapy, facial wraps, post surgical compression wraps, hot/cold packs, as well as customization.

Cool Jaws help desk is available for you. Don't hesitate to contact us anytime. Get the latest updates on new products, promotions, and more!

Patient Post-Op Instructional Videos
Hot Cold Therapy Help
Video for hot cold compression therapy
Introducing Cool Jaw®
Doctors Prefer Cool Jaw®
Immediate Cold Compression Therapy
Cool Jaw® Makes Economic Sense
Exceptional Customer Support
Video Gallery from a DMD/MBA
As Seen on TV
Featured Facial Gel Pack
News and Events

Jacob Javitz Convention Center New York, NY November 27th - 30th Find out what's new, come by Booth: 3238

More Events Coming Soon!

The Cool Jaw® System   |   Shop Post-Op Facial Wraps   |   For TMJ Relief   |   Shop Hot and Cold Gel Packs   |   Customization

Hands Free Therapy Wraps   |   Post Surgical Compression Wraps   |   Cloth Holders & Gel Packs   |   Soft-sided Gel Packs